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Pre-Built Online Food Ordering System
Must have functionality to start the Online Food Ordering System
Online Food Delivery System is one of the best ways for any restaurant to increase its revenue and customer base. It allows your customers to order their food easily without any annoyance. And also provides hassle-free multiple payment options. The expectations for restaurants to have this type of system has become normal. Those who cannot implement a powerful online ordering system will not be able to persist the competition for long.
- Custom Built Website.
Buying a clone script is make you get started, and it will not provide the complete custom functionality you wish to have in your system. To succeed, you need to focus much more on building a unique identity. Provide your food venture the advantage of custom design and programming. It is very important to start off with a rich featured secure website so that people can back you.
- Simple POS(Point of sale)
People prefer to order online because of convenience. So, make the order making process quick and easy. This is possible only if your site has been created with usability in mind. The UI of the system should engage with customers in such easy way save & view the past orders, delivery addresses, credit card details, and other relevant information on the dashboard. And it should process the orders and online payments conveniently as per the choice of the restaurant.
- Social Media Friendly Platform
Social media is the key platform to attract customers especially youth by offering attractive offers. And these sites will provide continuous traffic to your website. Providing buttons on the website for special offers or attractive deals will give you increased perceptibility. People already left a lot of details like First name, last name, email, phone numbers on various social media platforms so that helps to easily register/login to the system.
- Cross-Platform Availability
The system should be designed in such way its customers can access from web & mobile platform. Recent statistics show that most of the leading online deliveries receiving traffic from mobile devices. You never know, from where you get loyal customers so the system should provide its services in all platforms. At initial stages, the business can focus on the responsive mobile design to reach its customers. Later you can plan for mobile apps for each platform (Restaurant, Customer, Delivery people) with unique features, custom design and Sharp marketing strategies to make your product or business successful.
- Staff Management
The system must have an effective staff management system with performance tracking to measure employee efficiency. And it should automate the repetitive tasks to save time & employee involvement, for an instance, In the restaurant, the customer can call “Waiter” through the button on Ipad, instead he/she approach for extra services. It should allow the waiter to focus on more tables or other work. Another best example is kitchen panel for taking orders, The person in the kitchen will approve prepare food as per inventory available and multiple orders of same dish or food will save his/her time.
- Additional publicity services
In maximum cases, customer order food from first 10 restaurants in the list. So, advertising the website on the home page or on special deals will increase sales. Especially unpopular, new startup restaurants this is the greatest advantage. That eventually push up the website profits and make your platform connected to local businesses.
- Interactive Innovative Features (Chatbot & Real-time Tracking)
Unique & Innovative features help the business to serve the customers differently, make special among normal services. Advanced filtering is an example, that allows the customers to search for the restaurant at midnights.
Providing support through chatbot for order related services, tracking the delivery boy or person on google maps with estimated time arrival. The following can include in the system.
- Flexible CMS
- Review and rating system
- Advanced search & Filter options
- User-friendly checkout process
- Sales report with graphs showing performance
- Analytic Revenue statistics
- SMS gateway
- Live chat integration
- Customize according to local demands
The success of an online food ordering system depends on how well it adopt & caters to the needs of its locales. The system should have the flexibility to adopt business practices as per the need of the local environment. Sometimes customers wish to make payment in an alternative way, So the system should have multiple payment options for the general public like debit cards, Creditcards, Cash on delivery, and etc. Ensure all restaurants under service having a better internet connection, in case not, ensures sales team to enroll & maintain at least some level of service standards. And also make sure website is SEO optimized for search engine results. Include the database management and categorization as per the preferences of local cuisines or restaurants.